Scentier is a Colorado corporation which serves American and Canadian internet shoppers. We are constantly seeking high quality product lines to serve our customers' needs and welcome your Suggestions
Our retail "brick and mortar" store closed in April 2006 so that we may better serve our internet customers.
Local patrons may order online and we will make arrangements for pickup in Denver.
Our retail "brick and mortar" store closed in April 2006 so that we may better serve our internet customers.
Local patrons may order online and we will make arrangements for pickup in Denver.
Our contact information
kfarmer_denver@yahoo.com
By phone:
303 715-0622 (between 9 a.m. and 4 p.m. Mtn)
info@scentier.com
kfarmer_denver@yahoo.com
By phone:
303 715-0622 (between 9 a.m. and 4 p.m. Mtn)
info@scentier.com
Shipping Information:
Most orders are shipped from our fulfillment center by UPS ground delivery service or by US Postal Service to arrive within five business days of shipment. We cannot ship to PO Box, APO, or FPO addresses.
Credit cards are NOT CHARGED until your package is ready to be shipped.
Occasionally we have imported products on back order, which is beyond our control. In the event of a significant delay, we will notify you by email. Note: Items ordered together may not arrive in the same box.
We regret that we are not authorized to ship outside the Continental United States other than Canada at this time.
Canadian shipments may be subject to taxes levied by the destination country. Scentier, Inc. is not responsible for any VAT, other applicable taxes, or duties on any shipments. Any such fees due are the sole responsibility of the recipient.
Refund, Returns and Cancellation Policies: Returns may be made within 15 days of receipt of the product. Items must be received in resellable condition.
We cannot accept returns/exchanges of opened products, special orders, or sale items. Due to potential liability we cannot accept returns of non-hard goods like perfumes, lotions, gels, etc.
A return authorization number must be obtained by emailing kfarmer_denver@yahoo.com. ***Order number must be provided.
Shipping will not be refunded on any returns and a 20% restocking and handling fee will be charged.
Refunds will be made in the same manner as original payment.
If we have sent the wrong merchandise or items are damaged in shipment, please follow the procedure above and we will give you instructions on how to handle the situation. Occasionally mistakes are made and, of course, our customers will not incur any extra charges in these situations.
Frequently Asked Questions:
Do we sell wholesale to other retailers? No, we are a retail business.
Do we have a printed catalog? No, our web site serves as our catalog and it represents all of the products we carry.
Do we have information about where the products we carry can be found around the US or in other countries? Being retailers, this information is not available to us.
Are expedited shipping options available? Not by ordering online at this time; however, we can make arrangements for special circumstances.
Credit cards are NOT CHARGED until your package is ready to be shipped.
Occasionally we have imported products on back order, which is beyond our control. In the event of a significant delay, we will notify you by email. Note: Items ordered together may not arrive in the same box.
We regret that we are not authorized to ship outside the Continental United States other than Canada at this time.
Canadian shipments may be subject to taxes levied by the destination country. Scentier, Inc. is not responsible for any VAT, other applicable taxes, or duties on any shipments. Any such fees due are the sole responsibility of the recipient.
Refund, Returns and Cancellation Policies: Returns may be made within 15 days of receipt of the product. Items must be received in resellable condition.
We cannot accept returns/exchanges of opened products, special orders, or sale items. Due to potential liability we cannot accept returns of non-hard goods like perfumes, lotions, gels, etc.
A return authorization number must be obtained by emailing kfarmer_denver@yahoo.com. ***Order number must be provided.
Shipping will not be refunded on any returns and a 20% restocking and handling fee will be charged.
Refunds will be made in the same manner as original payment.
If we have sent the wrong merchandise or items are damaged in shipment, please follow the procedure above and we will give you instructions on how to handle the situation. Occasionally mistakes are made and, of course, our customers will not incur any extra charges in these situations.
Frequently Asked Questions:
Do we sell wholesale to other retailers? No, we are a retail business.
Do we have a printed catalog? No, our web site serves as our catalog and it represents all of the products we carry.
Do we have information about where the products we carry can be found around the US or in other countries? Being retailers, this information is not available to us.
Are expedited shipping options available? Not by ordering online at this time; however, we can make arrangements for special circumstances.
